Terms & conditions

Welcome to askRumo, a storytelling and AI-powered audio guide company helping users journey through history, and supporting museums and monuments in designing the most seamless and engaging user flow.

By accessing or using our services, you agree to the following Terms and Conditions.

1. Definitions

• “Company,” “we,” “our,” or “us” refers to askRumo or simply, Rumo.

• “Client,” “you,” or “your” refers to the individual user, institution, or organization using our services.

• “Services” refer to our AI-based storytelling experiences, audio guides, content creation, consultation for museums/monuments, and associated digital tools and platforms.

2. Services Provided

askRumo offers AI-driven audio guides, museum curation assistance, interactive storytelling tools, and visitor experience optimization solutions. All services are customized based on client/user requirements and are delivered digitally or in collaboration with on-site teams.

3. Use of Services

You agree to:

• Provide accurate and truthful information when setting up or using our services.

• Use the services solely for lawful and permitted purposes.

• Refrain from copying, reselling, or misusing our platform or content.

4. Fees and Payment

• For institutions and B2B clients, fees will be specified in a formal proposal or agreement.

• Payment is typically due within 30 days of invoice unless otherwise agreed.

• Late payments may incur an interest charge as specified in the invoice terms.

5. Intellectual Property

• All guides, narratives, voice scripts, code, and creative materials produced by askRumo remain the intellectual property of askRumo unless explicitly transferred in writing.

• Users and clients are granted a non-exclusive, non-transferable license to use the materials for personal or internal use only.

6. Confidentiality

• Both parties agree to keep all confidential information — including proprietary technology, story frameworks, and unpublished content — strictly private.

• This confidentiality obligation continues even after service termination.

7. Liability

• Sir Capybara shall not be liable for indirect or consequential damages arising from service usage.

• Our total liability, in any case, is limited to the total amount paid for the services.

8. Termination

• Either party may terminate services with written notice.

• The client remains responsible for payment for services delivered up to the date of termination.

9. Changes to Terms

• We may revise these Terms & Conditions periodically.

• The most current version will be available on our website and will apply from the date of posting.

10. Governing Law

• These Terms & Conditions are governed by the laws of India, and all disputes will be resolved under the jurisdiction of its courts.